The counter that keeps nobody waiting
QR menu, orders sent straight to the counter, payment from the customer's own phone — built for bars, gelaterias and pastry shops.
The same rigor as Dine, for the counter
Not a stripped-down version of Novelink Dine: a product built from scratch for counter work — bars, gelaterias, pastry shops — where the pace is different and orders need to move instantly, with no waiter in between.
The customer orders, the counter sees it instantly
In a busy bar, every order taken by voice is time taken away from the counter.
The customer scans the QR, picks from the digital menu and the order lands straight at the counter — no waiter confirmation in between.
Menu questions, without stopping the counter
"Does it have lactose?", "How is it made?" — legitimate questions that still stop whoever is working the counter.
An assistant built into the menu page answers on allergens, ingredients and preparation — it detects the customer's language and replies accordingly, no need for the customer to call anyone over.
The customer pays from their phone, you just check a code
In a bar the bill needs to close fast — queuing every customer at the counter just to pay slows everyone down.
The customer pays directly from the menu page (Stripe or Satispay) and gets a 4-digit code to say out loud; you confirm it with one tap in the till, no cards or cash to handle.
Every question, logged just for you
Customer questions are also valuable insight into your menu — but only if someone sees them.
Every exchange with the assistant stays logged in a section visible only to management — not to waiters, not to customers — useful to understand what your customers really ask.
The same till you already know, ready for the counter
A new product shouldn't mean learning a new way to take payments.
Same till as Novelink Dine — cash, card and Satispay — plus customers' self-service payments already sitting there, ready to confirm with one tap.
Frequently asked questions
Yes. Same platform as a bar — digital menu, orders and payment from the phone — just with a different menu: ice cream, pastries, breakfast.
Ready to speed up the counter?
See how Novelink Bar speeds up orders and payments — without a single extra waiter.