Product

One product. Every part of your venue.

Novelink Dine brings together floor, kitchen, inventory, reservations, guests, and analytics in one coherent platform — fast to learn, and even faster to use every day.

Novelink

See how it works, department by department

Not another piece of software to memorize, but a tool that moves at the real pace of the floor and the kitchen. Scroll to see every part of the platform exactly as you'd actually use it, every day.

Floor

Always know how many tables are really free

The trickiest moment is when a walk-in shows up: deciding whether to seat them is usually a guess — and often the wrong one.

The floor plan shows every table's status in real time, and Novelink automatically calculates how many covers are free right now, and how many will free up soon based on your average meal duration.

Interactive floor plan with live free/occupied/reserved status
Automatic count of covers available now and in the next minutes
Table turnover time you can tune to your own service
"Waiting to order" timer on every newly seated table, so you always serve in order of arrival
Always know how many tables are really free
Reservations

Every reservation, from first contact to the table

A notebook, WhatsApp, a phone call — reservations come in from everywhere and get lost exactly on the busiest nights.

Every reservation for the day in one list, with a separate waitlist for anyone without a confirmed time yet. Assign a table and seat the guest in two taps.

Today's list sorted by time, always up to date
A separate waitlist for guests waiting on a table
Table assignment and check-in in two taps
Every reservation, from first contact to the table
Booking Assistant

Your guests book themselves — the phone never sounds busy

After hours, mid-service, while the phone's already ringing for another table: a missed reservation is a guest who tries the place next door.

An always-on conversational assistant answers questions about hours, address, and menu, and books a table on its own — checking real availability and offering another time if the requested one is full. Staff find it already in Reservations, without ever picking up the phone.

Reservations around the clock, even when the venue is closed
Checks real availability and offers alternatives when needed
The reservation lands straight in Reservations, ready for staff
Your guests book themselves — the phone never sounds busy
Orders

From the table to the kitchen, course by course, no paper

Handwritten tickets that get lost, are hard to read, or reach the kitchen late cost you wrong dishes and unhappy guests.

Your server taps dishes on the menu, the ticket organizes itself by course, and it's sent to the kitchen with one tap — by round or dish by dish. When the table asks for the bill, one tap is all it takes: the floor knows right away, no need to go check.

Digital ticket per table, organized by course and always editable
Sent to the kitchen by round or single dish, with clear notes and allergens
Bill request with one tap — the table's status updates itself
From the table to the kitchen, course by course, no paper
Kitchen

Every course, right on time — even when the table splits up

When one guest wants just a starter and another jumps straight to the main, syncing the kitchen by hand turns into a puzzle — and the risk is a dish that lands too early or too late.

The ticket groups itself by course — starters, first courses, mains — and your server decides when to fire each round to the kitchen. If one guest wants to get a head start while the rest are still on their starter, they send that dish alone with one tap, without waiting for the whole table.

Tickets group automatically by course, ready to fire round by round
Send by course or by single dish, for guests who want to go early or late
Three-column kitchen display — new, in progress, ready — with the course always in view
Every course, right on time — even when the table splits up
Inventory

Stock under control, no surprises in the kitchen

Running out of an ingredient mid-service means pulling a dish from the menu at the last minute — and knowing which supplier to call isn't always obvious.

Every item has its own minimum threshold: when it drops below, Novelink flags it right away, with the linked supplier ready for the order. Stock in and out is logged in one tap, and the cost per dish updates itself.

Real-time stock levels, with custom minimum thresholds per item
Automatic alerts on what's about to run out, before it becomes a problem
Supplier orders in a few taps, from the stockroom straight to the supplier's inbox
Stock under control, no surprises in the kitchen
Analytics

Your venue's numbers, no spreadsheets required

You know what you made last night. Do you really know which dishes make you the most money — and which ones are eating your margin?

One dashboard with revenue, average check, sales by category, and margin per dish — updating itself every time you close a bill.

Revenue and average check always under control
Margin and food cost calculated dish by dish
Compare week, month, and year in one tap
Your venue's numbers, no spreadsheets required
Multi-Location

All your venues, in a single view

With more than one venue, knowing how tonight is going at each one means phone calls, messages, or physically going from place to place.

One dashboard shows revenue, occupied tables, and the status of every venue in real time — run a chain the way you'd run a single venue, without losing the big picture.

Revenue and covers for every venue, updated in real time
Online status of each venue at a glance
Centralized data sync — one tap updates everything
All your venues, in a single view
AI System

An intelligence that watches your venue for you

The data is already there, in every module — the hard part is finding the time to read it and figure out what it actually means.

Novelink Intelligence connects the floor, kitchen, inventory, and guests in real time and turns that data into clear forecasts and alerts, with no chart to interpret.

Attendance and revenue forecasts based on your real history
Automatic alerts on anomalies and out-of-range waste
Operational suggestions on menu, reordering, and shifts
NovelinkAIFloorReservationsBooking AssistantOrdersKitchenInventory
Add-ons

Add only what you need, when you need it

Optional modules, separate from your base plan: turn them on when your venue needs them, turn them off when it doesn't — without switching systems.

Deliveroo, Glovo, Just Eat, and Uber Eats in one place
Add-on · Delivery

Deliveroo, Glovo, Just Eat, and Uber Eats in one place

You create the order by choosing its platform of origin, and it enters the same kitchen queue and the same till as table orders. No cover charge on delivery orders, no second system to watch.

  • One order per platform, in the same kitchen queue as the floor
  • One till: it closes like a normal bill, with no cover charge
  • Revenue by platform, visible in Analytics
Your paper menu online in minutes, not an afternoon
Add-on · Menu Import

Your paper menu online in minutes, not an afternoon

Upload a photo or a PDF of your menu, and AI reads the dishes, prices, variants (glass/bottle), and dishes sold by weight — you correct and confirm row by row before it goes live. Nothing is saved without your confirmation.

  • Reads photos taken on the spot or a PDF of your existing menu
  • Recognizes price variants and dishes sold by weight
  • Row-by-row review before importing: zero surprises
Your venue stays in touch with guests on its own
Add-on · CRM Automations

Your venue stays in touch with guests on its own

Birthday wishes with a discount coupon, a nudge to come back for anyone who hasn't shown up in a while, a reminder before a coupon expires: automatic emails that send themselves, from your venue's own email account.

  • Automatic birthday wishes with a discount coupon included
  • "We miss you" reminders for guests who haven't been back in a while
  • Automatic alert before an issued coupon expires
01

Floor

An always up-to-date table map, organized shifts, and reservations confirmed automatically.

  • Real-time table map
  • Shift and cover management
  • Automatic reservation confirmation
02

Kitchen

Tickets go straight to the kitchen, with tracked timing and clear priorities for every dish.

  • Tickets sent directly from the floor
  • Tracked preparation times
  • Priorities and notes per dish
03

Inventory

Suppliers, stock, and purchase orders in one place — no more scattered spreadsheets.

  • Supplier directory
  • Guided purchase orders
  • Automatic reorder thresholds
04

Reservations

Online and phone reservations unified, with automatic confirmation and smart handling of no-shows.

  • Unified calendar
  • Automatic confirmations
  • No-show and waitlist management
05

Guests

Guest profiles, visit history, and loyalty programs to turn occasional guests into regulars.

  • Profiles and visit history
  • Loyalty programs and coupons
  • Guest segmentation
06

Analytics

Clear reports on revenue, best-selling items, and venue performance — no spreadsheet wrangling required.

  • Real-time revenue reports
  • Best-selling items and categories
  • Period comparison and data export
Always in sync

Change one thing, updated everywhere

When something changes in one module, every other module knows instantly — no double entry, no mismatch between the floor and the kitchen.

Features

Every feature, built for real work

Explore everything Novelink Dine puts at your venue's disposal, category by category.

Real-time table map

See the status of every table at a glance.

Shift management

Organize floor shifts without overlaps.

Smart reservations

Automatic confirmations and self-managed waitlists.

Checks and splits

Split the check in a few taps, even by course.

Direct tickets

Orders sent to the kitchen the instant they're taken.

Preparation timing

Track timing for every dish for a more punctual service.

Notes and allergens

Communicate special requests with zero ambiguity.

Supplier orders

Create and send purchase orders in a few clicks.

Reorder thresholds

Get notified when stock is about to run out.

Supplier directory

All your suppliers organized in one place.

Guest profiles

Visit history and preferences for every guest.

Loyalty programs

Coupons and rewards that bring guests back.

Segmentation

Group guests by habits and frequency.

Revenue reports

Revenue trends updated in real time.

Best-selling items

Find out what's actually working on your menu.

Period comparison

Compare different weeks, months, or seasons.

Data export

Export your data whenever you need it.

Multi-location

Manage multiple venues from the same platform.

Novelink Intelligence

The intelligence that watches over your venue

Every reservation, every ticket, every check becomes data. Novelink Intelligence turns it into clear decisions, without making you read a single complicated chart.

NovelinkAIFloorKitchenInventoryReservationsGuestsAnalytics

Revenue forecasts

Reliable estimates on footfall and revenue, based on your venue's real history — useful for planning shifts and orders ahead of time.

Anomaly detection

An unusual drop, an out-of-pattern waste level, a shift in margins — Intelligence flags it before it becomes a problem.

Operational suggestions

Concrete guidance on what to promote, when to reorder, and how to optimize your menu, based on your venue's real data.

FAQ

Frequently asked questions

Yes. The platform works equally well for a single venue or a multi-location brand, with no difference in the experience.

Want to see Novelink Dine on your venue?

Let's talk about how it fits the way you work.